AR / Collections Specialist

About the job

Responsibilities

Kforce has a client that is seeking an AR/Collections Specialist in Saint Louis, MO. Job Description: The AR/Collections Specialist obtains payment updates, collects, maintains, and secures accurate payment on the assigned customer base. In this role, you will administer timely collection follow ups and is highly effective at adhering to collection policies to optimize collection efforts. Duties:

• Generates daily high volume of outbound collection outreaches via email/voice calls
• Engages and promptly notifies Management of any customers unwillingness to pay per their payment terms
• Maintains over 90% of A/R at 3%
• Daily pulls an aging report for the assigned customer base; Contacts customers with past due balances greater than 30 days, documents collection efforts, payment status, billing issues, and resolution status
• Displays a courteous and professional manner when communicating to customers (internal/external)
• Document collection efforts on the ERP system; Provides additional support to other departments when necessary to resolve customers issues
• Responds to credit hold ques in a timely fashion (within 2 minutes) to avoid customer delays at the counter or delivery of order
• Monitor assigned shared A/R Credit Department email inbox
• Performs other duties as requested or needed
  

Requirements

• High School diploma/GED required
• 3-5 years of Business-to-Business Collections or relevant experience required
• Intermediate knowledge and experience in Microsoft Office (Excel and Outlook)
• Proficient in multi-tasking and time management
• High degree of personal ethics, customer service, and commitment to safety
• Great oral and written communication skill
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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