IT Support Specialist

About the job

We are seeking an IT Support Specialist to join our client’s IT team and provide exceptional technical support across the organization. If you’re passionate about technology, troubleshooting, and delivering top-notch service, this is a great opportunity for you!

What You’ll Do:

✔ Provide technical support for hardware, software, and network-related issues

✔ Respond to and resolve service desk tickets in a timely manner

✔ Troubleshoot, diagnose, and resolve end-user issues for desktops, laptops, and mobile devices

✔ Provide support for O365 applications and other common software

✔ Assist with IT projects, including system migrations, installations, and configuration

What We’re Looking For:

🔹 2+ years of IT support experience

🔹 Strong knowledge of Windows and Mac operating systems

🔹 Experience with O365 and basic network troubleshooting

🔹 Excellent communication and problem-solving skills

🔹 Ability to work independently and as part of a team