Check patrons' identification in order to ensure that they meet age requirement for consumption of alcoholic beverages.Ensure customers are enjoying their meals and take action to correct any problems.Explain how various menu items are prepared, describing ingredients and cooking methods.Prepare checks that itemize and total meal costs and sales taxes.Present menus to patrons and answer questions about menu items, making recommendations upon request.Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.Stock service areas with supplies such as coffee, food, tableware, and linens.
Core Competencies
Give prompt, courteous, and attentive service to all our guests.Have a full understanding of available products in order to maximize revenues.Ensures the quality of the food and overall guest experience is excellent.Accurately manage sales transactions in order to ensure accuracy in inventory and cash register.
Knowledge And Abilities
Able to communicate effectively, both verbal and written, in English.Knowledge of food and beverage preparation and service standards.Have excellent hospitality, relational, and etiquette skills.Self-motivated with excellent organizational skills and attention to detail.Able to work with little or no supervision to effectively serve customers.Able to lift and carry heavy food trays and other restaurant equipment weighing at least ten pounds and work standing, walking, bending, reaching, kneeling, and squatting for several hours.Able to work independently and as part of a team in a fast-paced environment.Be comfortable with a high volume of customer contact.Able to demonstrate sound judgment, integrity, and ethical behavior in all daily activities.Able to handle monetary transactions efficiently when working a cash bar.Able to maintain a positive attitude and an even disposition in customer service situations.Able to work a flexible schedule, including extended hours, nights, weekends, and holidays.Able to work effectively and positively with others.
Required Education And Experience
High School or High School Equivalent: General or any equivalent combination of training and experience.Experience in a restaurant, or full-service dining facility.Certification in an Alcohol Awareness Program.
